About American Ambulance Service
American Ambulance Service is a healthcare service provider specializing in emergency and non-emergency transports based in Wilmington, North Carolina. We are credentialed with all major insurance providers such as Federal Medicare and Medicaid, State Medicare and Medicaid, Blue Cross and Blue Shield, Cigna, and Tricare.
We provide essential private ambulance service for individuals with medical necessity needing transportation to and from doctor’s appointments, dialysis appointments, from the hospital to home, and from one facility to another. We are equipped to engage in transportation of patients at the EMT and AEMT Level. We operate 24 hours a day, every day and offer neighboring counties a mutual-aid 911 service.
American Ambulance Service provides excellent customer service for individuals needing medical transportation service. We ensure compliance with the laws and health regulations in North Carolina.
Compassion
Our staff knows that everyone’s life situation is different. We come to work with compassion for everyone whom we encounter. We believe that having compassion with fellow staff and patients will increase the quality of care we provide.
Professionalism
Emergency and Non-Emergency Transportation can be physically and emotionally difficult. Our staff take their responsibility to the community very seriously. To ensure that our patients receive the quality and timely transport needed, we approach everything with professionalism.
Pride
We have to have pride to achieve our goals. We have pride in our service in every aspect of the organization. From our uniforms and communication to the treatment of our fleet, we can assure our customers and patients that they will see pride in our work.
Respect
To provide the quality of service our patients deserve, we have to have respect for our customers and ourselves. We treat everyone we encounter as if they are family.
Pride
We have to have pride to achieve our goals. We have pride in our service in every aspect of the organization. From our uniforms and communication to the treatment of our fleet, we can assure our customers and patients that they will see pride in our work.
Respect
To provide the quality of service our patients deserve, we have to have respect for our customers and ourselves. We treat everyone we encounter as if they are family.